What Are Amazon FBA Refunds?
You are owed Amazon FBA refunds whenever Amazon makes mistakes managing your inventory and customer returns or overcharges your FBA fees for storage and processing. You shouldn’t be responsible for these mistakes. The problem is, if you aren’t aware of these mistakes, and fail to file claims to get your Amazon FBA refunds, that’s exactly what happens. You pay for Amazon’s mistakes by not getting your Amazon FBA refunds.
But, wait, doesn’t Amazon automatically issue Amazon FBA refunds? No. In most cases, Amazon FBA refunds are not automatic. It is your responsibility to uncover the mistakes and file claims within certain timelines to get your Amazon FBA refunds.
If mistakes aren’t caught and claims properly submitted, it could cost you a lot of money. How much? Amazon FBA refunds can add up to anywhere between 1% to 3% of your annual revenues. So if you’re making a million dollars, that’s a potential loss of up to $30,000 that you’re just giving away.
Let’s take a look at:
- What mistakes are eligible for Amazon FBA refunds
- How to find your Amazon FBA refunds
- How to get your Amazon FBA refunds
- The best way to get your Amazon FBA refunds
Table of Contents
Mistakes Eligible for Amazon FBA Refunds
You are owed Amazon FBA refunds whenever Amazon:
- Loses or damages your inventory items
- Accepts improper or miscredited customer returns
- Destroys or disposes your inventory as unsellable (which it does not need your permission to do this)
- Overcharge fees, such as for storage based on miscalculated product dimensions
How to Find Your Amazon FBA Refunds
Review various reports in your Seller Central account to identify mistakes that qualify for Amazon FBA refunds. There is no single category for Amazon FBA refunds., You have to scour through various reports to identify discrepancies, errors, and overcharges. This is a highly manual, labor-intensive process.
How to Get Your Amazon FBA Refunds
If identifying potential Amazon FBA refunds is time-consuming, so is getting them. For each potential refund, you have to file a claim to the appropriate department within a certain deadline (usually 18 months, but some within as few as 90 days and some within just 30 days). If you don’t follow the process to submit a claim correctly, the claim is automatically rejected and you must refile.
Most sellers don’t have the time or resources to do this on their own. Manually tracking inventory, shipments, and delivery sucks a lot of time away from what most Amazon FBA sellers need to concentrate on how to increase sales, find new products, and market the business. If you’re spending time tracking mistakes and managing the Amazon claim process to get Amazon FBA refunds, you’re getting money back, but you’re not generating new revenue to grow your business.
One way to get your Amazon FBA refunds without doing it yourself is to hire a virtual assistant. But that adds an overhead expense with no guarantee there are sufficient successful claims to justify paying the virtual assistant’s rate, let alone obtaining a significant amount in Amazon FBA refunds.
Another option is to hire a third-party software and service provider that specializes in Amazon FBA refund recovery. The problem with these services is that many only do half the job: they identify potential Amazon FBA refunds, but you have to file the claims. Also, many third-party providers are not staffed by former Amazon employees who know the claims process inside and out; you could be losing Amazon FBA refunds that a more experienced team is sure to recover for your business. Some software companies and service agencies accept whatever negative decisions Amazon makes and don’t follow up. This potentially leaves a lot of your money on the table.
The Best Way to Get Your Amazon FBA Refunds: Getida
Finding your Amazon FBA refunds and then submitting claims is tedious work, and you can’t always be sure that work is going to pay off. You could take the chance that the effort isn’t worth all the aggravation. But the chance you’re taking could also cost you a lot of money from Amazon FBA refunds owed to you.
However, there is a risk-free way to know for certain if you are owed Amazon FBA refunds. And get the Amazon refunds you deserve.
Getida is an Amazon FBA refund solution that’s not only easy to use but is risk-free. Highly accurate Getida software scans the previous 18 months of your Amazon Seller account for potential Amazon FBA refunds. If a sufficient number of potential Amazon FBA refunds are found, you authorize Getida to submit and follow up on your Amazon FBA refund claims.
There are no fees for this up-front work. The only fee is a percentage of approved Amazon FBA refund claims. And the first $400 in claims are free of charge.
Sign up at Getida for your free review. You’ve absolutely nothing to lose to try and see what you may be losing in Amazon FBA refunds.
